Privacy Policy

Last Updated: 13 April 2026

At 24x7 Customer Supports, operated by SG Enterprises, we are committed to protecting your privacy and ensuring the security of your personal information. 24x7 Customer Supports is a service operated by SG Enterprises. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

This website (24x7customercares.co.in) and the 24x7 Customer Supports service are owned and managed by Subhash Gupta, owner of SG Enterprises. GST number (GSTIN): 27ANHPG1801B1ZQ. Personal data described in this policy is processed in connection with service enquiries, bookings, and customer support for SG Enterprises operating the 24x7 Customer Supports service.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, address, and pin code when you fill out our service enquiry forms.
• Service Information: Details about your appliance, product type, age of product, and description of the problem.
• Usage Data: Information about how you use our website, including pages visited, time spent, and browser type.
• Device Information: IP address, device type, operating system, and browser information.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our appliance repair services
• To process and respond to your service enquiries
• To schedule and confirm service appointments
• To communicate with you about our services, updates, and promotions
• To improve our website and customer experience
• To comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Technicians: To dispatch technicians to your location for repairs
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In the event of a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but this may affect some features of our website.

6. Your Rights

You have the following rights regarding your personal information:

• Right to access your personal data
• Right to correct inaccurate information
• Right to request deletion of your data
• Right to opt-out of marketing communications

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

10. Independent Service and Brand Names

Mention of brands on our site is for identification of appliances only. It does not affect how we handle your personal data as described in the sections above.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: